GoldAmigo

Company Overview and Review

GoldAmigo combines an extensive background in both the jewelry estate buying and gold refinery industries to provide a quality service to it’s customers.

Family owned and operated for three generations, Gold Amigo prides themselves with delivering a quality service as simply as possible.

The Details

  • BBB member: No. Though the company uses the BBB logo on their site, we could find no confirmation that they are actually a member.
  • Option to have them automatically deposit your payment to your checking account: Yes, you can have your payout direct deposited into your checking account at no extra cost.
  • Payment issued within 24 hours: Yes
  • Envelope supplied: Yes
  • Toll free customer service: Yes
  • Guarantees your gold against loss or damage: Yes, but the guarantee on the gold you send is limited.
  • Option to refuse the price you’re offered for your gold: Yes, you have the option to refuse the price you’re offered for your gold and have it returned to you as long as you do so within 10 days.
  • Age requirement: The minimum age a person must be to utilize the GoldAmigo.com service is 21.
  • Trust-E privacy seal: No. While the company uses a Trust-E logo on their site, at the time this review was written, Trust-E showed that GoldAmigo.com was not a verified Trust-E partner.
  • PayPal payments: No, payments via your PayPal account are not available at this time.
  • Telephone quote: No
  • Package tracking: Yes, your package is assigned a tracking number that allows you to track it via the GoldAmigo website.
  • Referral program: No, there is no financial incentive for customers to recommend the service to friends.
  • Ability to Print Label: No
  • Visit their website

Customer Service

GoldAmigo offers a customer service number should you encounter any questions or problems. While you cannot speak to an actual representative at first, there is an option to leave your name and phone number and they will get back to you shortly.

The GoldAmigo Commercial



Requesting a Package

Requesting a gold package was a one step process that took less than 30 seconds. We filled our name, address, email address, phone number and selected how we found GoldAmigo.com and clicked “get your free kit”. We were greeted with a message that our request had been successful and they would send us our kit, however an expectation of exactly when we could expect the kit to be sent was not given.
   
  Request a package from GoldAmigo now.

What Comes in the GoldAmigo Package

We requested a GoldAmigo.com package and received a a pamphlet with instructions on returning our jewelry to GoldAmigo, a small plastic bag and a self addressed, postage paid envelope for shipping purposes, and a letter thanking us for choosing GoldAmigo as our gold buying company.


  Request a package from GoldAmigo now.

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