Cash4Gold

Company Overview and Review

Cash4Gold was derived from Albar Precious Metal Refining in 2001. Since its inception, Cash4Gold has quickly become a leader in the second hand gold business.

Named as one of the top companies to watch in 2008 by Forbes Magazine, this company has a great reputation and is only expected to grow in the coming years.

The Details

  • BBB member: Yes
  • Option to have them automatically deposit your payment to your checking account: Yes, for a $4.99 fee.
  • Payment issued within 24 hours: Yes
  • Envelope supplied: Yes
  • Toll free customer service: Yes (see below for more detail on customer service)
  • Guarantees your gold against loss or damage: Yes, but the guarantee is limited.
  • Option to refuse the price you’re offered for your gold: Yes, you can choose to reject the offer they provide you with for your gold providing you do it within 10 days.
  • Age requirement: The minimum age you can be to sell gold to them is 21.
  • Trust-E privacy seal: Yes
  • PayPal payments: No, Cash4Gold.com does not provide payment for your gold via PayPal.
  • Telephone quote: Yes
  • Package tracking: Yes, you can track your package the same way you’d track any normal package sent via FedEx.
  • Referral program: No, there are no incentives (aside from possibly good service, should they provide it) to recommend the service to others.
  • Ability to Print Label: No
  • Visit their website

Customer Service

Cash4Gold offers a customer service number to assist with any questions or problems you might have. Once you have called, you have the option to track your package or speak to a marketing or customer service representative. While the wait time tends to be a little lengthy, their representatives are knowledgeable, helpful, and polite.

The Cash4Gold Commercial

Requesting a Package

We were able to request a package in less than sixty seconds. The form you see on the site is the complete process. Fill out your name, address, phone number, email address, tell them how you heard about them (they have a pretty comprehensive listing you can choose from, though they lack a basic “other” option for those who heard about them in a way other than the ones they list) and verify that you are at least 21 years of age. Click submit and you’ll receive a message that your kit will be shipped within 24 hours.
   
  Request a package from Cash 4 Gold now.

What Comes in the Cash4Gold Package

We requested a package from Cash4Gold.com and received a pamphlet with instructions on returning the package with our unwanted jewelry, a plastic bag for storing our jewelry during shipping , a self addressed and postage prepaid envelope for shipping purposes, and a letter from Cash4Gold.com, thanking us for our business.


  Request a package from Cash4Gold now.

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